020 8226 4200

Acara

Property Management London

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Property Management Services in London

At Acara, we offer full service property management, tenancy portfolio management, facilities management and block management services throughout London and the outskirts.

We operate a hybrid model of management and maintenance so most works will be completed by our in-house, full time multi trades maintenance team and property managers. This is 'Hands-On Property Management', which is the slogan you'll see on everyone's uniform.

We're the UK's smartest property management company, utilising 3D cameras, drones, QR codes, remote display screens, Trello, Slack, plus our own software - specifically developed to help our workflows deliver a higher level of service and performance than anyone else. We will record copious levels of data on your property and the goings on to keep you fully informed about what's happened, what's happening and what's going to happen.

Transparent Communication
and Task Management

The biggest complaints we hear about other property management teams are; ‘we don’t hear back’ and ‘we don’t know what’s happening’. We believe in making our activity transparent and are very proud to avoid those same mistakes.

We use Trello to manage all tasks for the property. We create a platform for your property which all our team work from. Have a look at our demonstration board – this board is permanently available to clients and tenants and shows in real time what we’ve worked on, are working on, and what’s in the pipeline.

We use Slack to communicate with clients. We create channels or separate workspaces between us and you to massively speed up communication and allow for more automatic updates.

Where We Operate

Acara Property Management are based in Richmond-upon-Thames. Over the past ten years, we have built a substantial portfolio covering London and have recently expanded to the surrounding areas. If your property is based within these areas, please do not hesitate to contact us to discuss your personalised requirements.

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What our clients say about us

I have no problem in recommending Paul at all. In fact, it was very fortunate for me that Paul’s and my paths crossed. My husband and I are expats and have had our flats managed by two of the large high street agents with so many problems on every level. Paul is not only professional, knowledgable and courteous, he responds immediately to problems every time at any time of the day. He also goes the extra mile to provide the best service possible. Essentially Paul has given us peace of mind about our flats while we are 5000 miles away, which in my book is priceless!
LucyAcara Managed Property

Acara Management IconAcara Management

Old Deer Park, 187 Kew Road, Richmond

4.7 123 reviews

  • Avatar Kathrin Cwickel ★★★★★ a week ago
    Acara have recently taken over the management of the development we live in and so far have been a breath of fresh air. We particularly like the fact they have an in-house team to support with minor repairs. The communication from Curtis, … More Sanaa and Paul have been excellent and efficient. Repairs have been carried out by Andreas in a timely manner to a very high quality finish, leaving no mess behind and a lot of attention to detail was paid.
  • Avatar Bobby Coyte ★★★★★ 5 months ago
    The team at Acara have helped us with maintenance and improvements in our building. Paul’s been very helpful in making a limited budget make a big difference to the feel to the staff and clients with effective lighting, layout and decor. … More
    Not many companies would stay to the early hours of the morning to get job finished on time.

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