Acara

Property Management London

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Property Management Services in London

At Acara, we offer full service property management, tenancy portfolio management, facilities management and block management services throughout London and the outskirts.

We operate a hybrid model of management and maintenance so most works will be completed by our in-house, full time multi trades maintenance team and property managers. This is 'Hands-On Property Management', which is the slogan you'll see on everyone's uniform.

We're the UK's smartest property management company, utilising 3D cameras, drones, QR codes, remote display screens, Trello, Slack, plus our own software - specifically developed to help our workflows deliver a higher level of service and performance than anyone else. We will record copious levels of data on your property and the goings on to keep you fully informed about what's happened, what's happening and what's going to happen.

Transparent Communication
and Task Management

The biggest complaints we hear about other property management teams are; ‘we don’t hear back’ and ‘we don’t know what’s happening’. We believe in making our activity transparent and are very proud to avoid those same mistakes.

We use Trello to manage all tasks for the property. We create a platform for your property which all our team work from. Have a look at our demonstration board – this board is permanently available to clients and tenants and shows in real time what we’ve worked on, are working on, and what’s in the pipeline.

We use Slack to communicate with clients. We create channels or separate workspaces between us and you to massively speed up communication and allow for more automatic updates.

Where We Operate

Acara Property Management are based in Richmond-upon-Thames. Over the past ten years, we have built a substantial portfolio covering London and have recently expanded to the surrounding areas. If your property is based within these areas, please do not hesitate to contact us to discuss your personalised requirements.

What our clients say about us

Paul manages 3 properties for me as I recently moved to HK and I needed someone to look after them as managing them from overseas would be impossible; one of the properties is a Georgian house in Kensington which requires quite a lot of maintenance. Paul is very knowledgeable about all property matters and has been super helpful in fixing things for me and advising me on my rights and responsibilities as a landlord. He also gets things done. There was a burst water pipe which my tenants contacted Paul about and which he had fixed immediately without needing to bother me. He has really taken on all my troubles of property ownership and what’s more my tenants think he’s great too. I have no hesitation in recommending him; friends of mine have also appointed him on their rental property as I am so pleased with the service
Tim Acara Managed Property

Acara Management IconAcara Management

Old Deer Park, 187 Kew Road, Richmond

4.7 108 reviews

  • Avatar Jason Burton ★★★★★ in the last week
    Wow where do I start Rachel has been a breath of fresh air for us, we are so glad to be working with Acara and the team. The main issue we have with companies we work with is communication but Rachel and the team don’t disappoint, always … More there if we need them, polite friendly always helpful and on the ball. They really care about there sites as we do. Looking forward to a continued working relationship moving forward :)
  • Avatar Xander Robinson ★★★★★ 2 weeks ago
    Having worked with a wide number of property management companies, for a variety of different apartments, I can confidently say that Acara are the only property management company I've seen that care about the residents and properties … More they look after, rather than the bottom line.
    They have frequently gone above and beyond to help when issues arise, including out of hours service, which is unexpected and unusual in this industry.
    A big thanks to the entire Acara team!

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