Paul is the owner and founder of Acara Management. He worked in lettings in London for several years valuing and negotiating tenancies for landlords in West London. His exposure to and involvement in thousands of rental investments and tenancies as well as his personal experience gives him a great deal of insight and experience to advise clients and assist with the management of their rental portfolio. Also a property developer and qualified Construction Site Manager, Paul manages the larger projects and refurbishments and co-ordinates the maintenance team. Special talents – drummer, scuba diver and fishkeeper!

Rachel is our chief block manager. She ensures leaseholders and freeholders are given a first class service and our blocks are well maintained. Special skills; embarrassing everyone with her organisational prowess.

Lauren looks after our tenancy management department. She will ensure the team delivers excellent service and results for landlords and tenants. Special skills; speaks Clingon and Elvish.

Curtis has worked in the building trade for several years. He is one of our hands-on members of the team who spends most of his time out and about visiting the properties we manage to inspect, diagnose problems and complete all those important odd jobs to keep residents happy. Special skills - making himself busy and bypassing pleasantries.

Nicole looks after all of our administrative tasks at Acara and keeps morale high! Special skills: painting faces.

James has the broadest career history of all of us. Scots Guards for The Queen, Dog Handler, Security, operations, logistics and facilities management. Now a master building manager. If there was a Who Wants To Be A Millionaire for skills knowledge, James wouldn't be working here. Shame.

Sandra helps keep us financially ship shape - which is 90% kicking everyone repeatedly for their receipts. She manages to raise invoices do book keeping at the same time as creating automations on our custom property management platform. There are so many hidden talents, we can't make this page long enough. But if we reach a dead end with something, Sandra has probably read a book or done a course on it.

Chris is one of our excellent block managers. In his spare time, Chris counts. But by day, he delivers stupendous service to tenants and landlords. Special talent - erroneous noises.

Nate is one of our tenancy managers. He's quiet and methodical - a recipe for success in this game!

David is the owner and founder of Acara Residential - the lettings arm of the Acara Property Group. He has a lengthy and successful career in estate agency, holding top level positions in large agencies in London. He has considerable expertise and knowledge of the property industry as a whole. David runs Acara Residential alongside Acara Management as part of the Acara Property Group. Special skills; ice breaking

What Bart doesn't know about installing stuff - ain't worth knowing! Meticulous and thorough - Bart is a credit to the team!

Nillo's experience in HR is questionable, but what he lacks in knowledge he makes up for in enthusiasm and love. We asked him if he would prefer a role as a mascot or welfare officer, but apparently not. HR is his calling. As well as balls of all kinds.