Property Management London

Property Management Services in London

At Acara, we offer full service property management, tenancy portfolio management, facilities management and block management services throughout London and the outskirts.

We operate a hybrid model of management and maintenance so most works will be completed by our in-house, full time multi trades maintenance team and property managers. This is 'Hands-On Property Management', which is the slogan you'll see on everyone's uniform.

We're the UK's smartest property management company, utilising 3D cameras, drones, QR codes, remote display screens, Trello, Slack, plus our own software - specifically developed to help our workflows deliver a higher level of service and performance than anyone else. We will record copious levels of data on your property and the goings on to keep you fully informed about what's happened, what's happening and what's going to happen.

Transparent Communication
and Task Management

The biggest complaints we hear about other property management teams are; ‘we don’t hear back’ and ‘we don’t know what’s happening’. We believe in making our activity transparent and are very proud to avoid those same mistakes.

We use Trello to manage all tasks for the property. We create a platform for your property which all our team work from. Have a look at our demonstration board – this board is permanently available to clients and tenants and shows in real time what we’ve worked on, are working on, and what’s in the pipeline.

We use Slack to communicate with clients. We create channels or separate workspaces between us and you to massively speed up communication and allow for more automatic updates.

Where We Operate

Acara Property Management are based in Richmond-upon-Thames. Over the past ten years, we have built a substantial portfolio covering London and have recently expanded to the surrounding areas. If your property is based within these areas, please do not hesitate to contact us to discuss your personalised requirements.

Get in touch

Acara Management

Old Deer Park, 187 Kew Road, Richmond

Sanna Walfridsson ★★★★★ a week ago

Moved into our property two weeks ago and was promised a few amendments by the real estate agent that had not been communicated properly to the team over at Acara. They were so quick to amend everything (and more) with the property and … More the girls working in the team even came over to our house to talk everything through and go over all of our concerns. They literally respond within 5 minutes on Slack and we cannot recommend them enough. I’ve rented for years in the UK, including brand new BTRs with onsite management teams and I can honestly say I feel very safe having Acara manage our property. The team is amazing and their handymen are very good and so approachable! Danielle, Lauren, Nicole, Curtis and Mick you’ve all been absolutely amazing.

Stuart ★★★★★ 5 months ago

I purchased a building many years ago and have struggled to find good property management. Around 10 months ago a journalist recommended me to try Acara and after meeting Paul I was very eager for them to look after my building.
I have … More been with Acara for 7 months now and I am very impressed with their professional approach to everything, they get things done with a smile on their face.
James looks after my building and aside from being a really nice guy he does an excellent job, so thank you James

What our clients say about us

I have no problem in recommending Paul at all. In fact, it was very fortunate for me that Paul’s and my paths crossed. My husband and I are expats and have had our flats managed by two of the large high street agents with so many problems on every level. Paul is not only professional, knowledgable and courteous, he responds immediately to problems every time at any time of the day. He also goes the extra mile to provide the best service possible. Essentially Paul has given us peace of mind about our flats while we are 5000 miles away, which in my book is priceless!

LucyAcara Managed Property

4.7 110 reviews

Sanna Walfridsson ★★★★★ a week ago
Moved into our property two weeks ago and was promised a few amendments by the real estate agent that had not been communicated properly to the team over at Acara. They were so quick to amend everything (and more) with the property and … More the girls working in the team even came over to our house to talk everything through and go over all of our concerns. They literally respond within 5 minutes on Slack and we cannot recommend them enough. I’ve rented for years in the UK, including brand new BTRs with onsite management teams and I can honestly say I feel very safe having Acara manage our property. The team is amazing and their handymen are very good and so approachable! Danielle, Lauren, Nicole, Curtis and Mick you’ve all been absolutely amazing.
Stuart ★★★★★ 5 months ago
I purchased a building many years ago and have struggled to find good property management. Around 10 months ago a journalist recommended me to try Acara and after meeting Paul I was very eager for them to look after my building.
I have … More been with Acara for 7 months now and I am very impressed with their professional approach to everything, they get things done with a smile on their face.
James looks after my building and aside from being a really nice guy he does an excellent job, so thank you James

Acara