Who We Are

  • Acara Property Management

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    Acara started as a hands-on property management service in 2012, which introduced a development and refurbishment arm with a full time building team in 2015, which then extended to include a lettings and sales arm in 2019. We also gain more and more industry partners every year. So we decided in 2020 to share a brand, adopt shared values and work closer together. We benefit from being a wider team with more skills and brains whilst sharing overhead costs and promotion efforts. We are multiple companies all working within the property industry. Acara is a therefore a property brand that represents the below values and means we can cater for all our client’s property needs.

    "I started Acara in 2010 with three aims; to not be an estate agent, to avoid expensive solutions to simple problems and to be hands-on. That's still the backbone of our service today, but with more people and technology!"
    - Paul Rowland
    Founder and Director

    We offset our carbon footprint via Ecologi


  • Meet the team

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    Acara Property Group offer a range of integrated services, including property management, architectural design, property letting, strategic consulting, property sales, block management and development services. We want to create enjoyable interactions between people and their property whilst thinking bigger and creating amazing careers. We act with consideration for others’ and share information openly to inspire trust and encourage collaboration. We approach our clients’ challenges with passion and diligence, building long-term relationships by connecting the right people to create opportunities. We focus on what we do best, relentlessly creating winning outcomes for our clients and stakeholders. So when it's required, we will source market leaders in different fields, to collaborate with us and deliver the best possible results. We are not bound by outside investors driving targets, we are truly independent and have fun, because we love what we do.

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    Paul Rowland

    DIRECTOR - ACARA MANAGEMENT
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    Paul is the owner and founder of Acara Management and has run the company and team since formation in 2012. Special talents – drummer, scuba diver and fishkeeper!

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    Rachel Atkins

    BLOCK TEAM LEADER
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    Rachel is our chief block manager. She ensures leaseholders and freeholders are given a first class service and our blocks are well maintained. Special skills; embarrassing everyone with her organisational prowess.

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    Lauren Hunter

    TENANCY TEAM LEADER
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    Lauren looks after our tenancy management department. She will ensure the team delivers excellent service and results for landlords and tenants. Special skills; speaks Klingon and Elvish.

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    Curtis Wade

    MAINTENANCE TEAM LEADER
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    Curtis has worked in the building trade for several years. He is one of our hands-on members of the team who spends most of his time out and about visiting the properties we manage to inspect, diagnose problems and complete all those important odd jobs to keep residents happy. Special skills - making himself busy and bypassing pleasantries.

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    Nicole Forgët

    ADMINISTRATION MANAGER and CUSTOMER SATISFACTION
    N

    Nicole oversees customers needs and wishes and is a point of escalation. She has a varied role on purpose to lend assistance to Tenancy, Block and Maintenance where it's needed! Special skills: painting faces and keeping morale high!

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    Sandra Owen

    FINANCE
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    Sandra helps keep us financially ship shape - which is 90% kicking everyone repeatedly for their receipts. She manages to raise invoices do book keeping at the same time as creating automations on our custom property management platform. There are so many hidden talents, we can't make this page long enough. But if we reach a dead end with something, Sandra has probably read a book or done a course on it.

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    David Knowles

    DIRECTOR - ACARA RESIDENTIAL
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    David is the owner and founder of Acara Residential - the lettings arm of the Acara Property Group. He has a lengthy and successful career in estate agency, holding top level positions in large agencies in London. He has considerable expertise and knowledge of the property industry as a whole. David runs Acara Residential alongside Acara Management as part of the Acara Property Group. Special skills; ice breaking

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    Mick O'Hanlon

    INSPECTIONS/MAINTENANCE
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    Mick, or if you want to annoy him - Michael, or MickMickMickMick, is our principle inspector - raising standards of management and living right across London daily. He has extensive experience in reactive and planned maintenance, previously working at Surrey University's large campus. Special skills - egg and spoon racing, and football dad.

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    Bart Czochra

    PLUMBER AND MULTI SKILLED BUILDER
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    What Bart doesn't know about installing stuff - ain't worth knowing! Meticulous and thorough - Bart is a credit to the team!

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    Andreas Bastkjaer

    Maintenance
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    Andreas hails from the direct opposite side of the globe. He couldn't get further away from home without leaving the planet. We assume he really hated Lord of the Rings and we try not to bring it up. What we do know - is he's a legend and knows the Haka. He also knows painting, drilling, building, lifting, hammering, wiring and all manner of helpful stuff. Special skills - the Haka and escapologist.

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    Carlos Souza

    CLEANING & GARDENING
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    Carlos hails from the exotic Brazil. Why he left the tropics for our weather, we have no idea. He hasn't learnt that in English yet and Google translate still doesn't answer the question adequately for us and we're still left wondering. Special Skills: never not happy.

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    Fernanda Leal

    CLEANING
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    Fernanda works closely with Carlos and also Hails from Brazil. She did explain why, and it's roast Chicken. That we understand.

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    Nillo

    HR
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    Nillo's experience in HR is questionable, but what he lacks in knowledge he makes up for in enthusiasm and love. We asked him if he would prefer a role as a mascot or welfare officer, but apparently not. HR is his calling. As well as balls of all kinds.

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