About Us

  • ‘The Group’

    T

    Acara started as a hands-on property management service in 2012, which introduced a development and refurbishment arm with a full time building team in 2015, which then extended to include a lettings and sales arm in 2019. We also gain more and more industry partners every year. So we decided in 2020 to share a brand, adopt shared values and work closer together. We benefit from being a wider team with more skills and brains whilst sharing overhead costs and promotion efforts. We are multiple companies all working within the property industry. Acara is a therefore a property brand that represents the below values and means we can cater for all our client’s property needs.

Values

Acara Management - Richmond, London IconAcara Management - Richmond, London

Old Deer Park, 187 Kew Road, Richmond

4.6 51 reviews

  • Avatar Paula Bright ★★★★★ 2 months ago
    I have been a client of Acara Management since the company's inception..
    Elliot Davies, my property manager, is invaluable to me and has provided an efficient , friendly and helpful service for many years.
    Since Covid I have been unable
    … More to visit my properties and I have been reliant on Elliot completely. He has gone the "extra mile" to make sure that my tenants and the properties are looked after to the high standard I expect.
    I could not recommend Acara Management more highly.
  • Avatar tim marriott ★★★★★ 9 months ago
    The service recently received from the team, especially Lauren, has been nothing but first class. Easy to get through on the phone and it’s always a pleasure dealing with professionals who are extremely adept in all matters property management. … More Also very handy that they have a very well-priced letting arm to the business making them pretty much a one stop shop.
    Having had 3 properties managed by Acara for a number of years now while living in Wales I have recently had to re-tenant 2 of the properties.As usual, it's typically a rush to get all checks, paperwork, policies and agreements ready for move in date. Followed by issues needed to be sorted after the tenant moves in, this is rarely a straight forward process. With 2 new tenancies, thanks to Paul and the team all elements have been running very smoothly.
  • Avatar Tyler Harnish ★★★★★ 7 months ago
    The team at Acara are personal, professional and responsive. Whether it be their office personnel or their "handymen" staff, all are highly skilled and friendly. They problem solve with a smile and perform fix-tasks in a timely … More manner. I highly recommend Acara for building (block) management.
  • Avatar Mike Ball ★★★★★ 7 months ago
    Great customer service. Made an enquiry about HMO management services and got a call back the same day from the director.
  • Avatar Ollie Browning ★★★★★ 11 months ago
    Cannot recommend Paul and team enough. From the outset Paul demonstrated his knowledge and expertise as we discussed the work. Seb and the team were great, efficient, tidy and great finish on their work. Throughout they explained the options … More we faced at each stage and in my opinion went over and nice to meet our needs. Next time I need work done these will be the only people I will call.
  • Avatar Carrick Sammon ★★★★★ 10 months ago
    Acara has been very good at facilitating my move from one house to another. Lauren especially has been super helpful and friendly thank you so much for your service! I would not hesitate to use ACARA again.
  • Avatar Gustavo Ramos ★★★★★ 11 months ago
    We have been working with Acara for more than 1 year now and everything is going well and considerable better than our experience with our previous management company HML.
    Our block is 7 flats total and Acara has been very professional
    … More and diligent dealing with it.
    Rachel from Acara is very quick to reply and to take action. Highly recommended.
  • Avatar Lisa Hartle ★★★★★ 9 months ago
    I rented for years and had Paul and Elliot as the ones to call on if I needed help with anything relating to the house, they were always there with a solution. Can’t thank them enough, lovely, fair people and I wish them all the best. … More
  • Avatar Nathanael Graham ★★★★★ a year ago
    Paul at Acara management has been great. Always there when you need to phone about any issues and is very helpful when you do get in touch. Would recommend.
  • Avatar David Fountaine ★★★★★ a year ago
    The bespoke service we received from Acara was fantastic. They found us a great tenant and their hands on property management is something unique to the industry. Thank you David/Paul and team. Keep doing what you are doing!
  • Avatar Steve Howard ★★★★★ a year ago
    Acara were a pleasure to deal with. They found us wonderful tenants and managed the process throughout the tenancy without any issues. I will now be transferring my other two properties to them to look after.
  • Avatar David Fountaine ★★★★★ a year ago
    The bespoke service we received from Acara was fantastic, they found us a great tenant and their hands on property management is something unique to the industry. Thank you David/Paul and team. Keep doing what you are doing!
  • Avatar Mary Hazel Mccrory ★★★★★ a year ago
    You get a brilliant service from this company. They are young, vibrant and have loads of energy to help you. We had a block in Twickenham which wasn’t being managed well. Acara took over the management and they have been brilliant. We … More are so lucky to have found them.
  • Avatar Ben Leacock ★★★★★ a year ago
    Acara looked after the house I rented in Richmond for two years and did a great job. I appreciated that the property managers visited and helped with the small issues as well as the big ones. They showed us how to top up the boiler pressure … More and how to shut off the water for example and none of our previous managers were as helpful. I was always able to reach them on the phone and they were responsive on email which is a huge surprise from last company.
  • Avatar Vanessa B. ★★★★★ a year ago
    ACARA are managing my property in London. Even though I live overseas, I find them great to work with. They are kind, reliable, competent and honest. I have only good things to say about Paul and his team!
  • Avatar Leadearly Programmes ★★★★★ a year ago
    Would certainly recommend working with Acara. They know what they are doing and you can trust them to get it done. Many thanks Paul and Elliot.
  • Avatar Greg Ware ★★★★★ 2 years ago
    Having used Acara Management for the last 5/6 years I can honestly say from all my experiences that they have to be the most professional and hardworking property management firm I have come across. Hard working, always sorting any problems … More I’ve had, Knowledgeable and superb value.
    If you are looking for an efficient, competent and Reliable property management company then genuinely look no further.
    I cannot thank Paul and Elliot enough for the last 5/6 years and I look forward knowing my property will be looked after for many years to come.
    Thank you.
  • Avatar Janet Bell ★★★★★ a year ago
    I have been using Acara for a couple of years to manage two flats and they are fantastic. They are so nice to deal with and they do a great job at a great price. They are really flexble and professional and seem to cover all eventualities. … More I don't know what I would do with out them!
    I would higly recommend them to anyone looking to avoid those terrible estate agents who charge a lot and do very little for it.
  • Avatar Jarvis de Souza ★★★★★ a year ago
    Having moved my portfolio from a large corporate estate agency recently, I have seen the difference with a real property management company focused on service. No big call out fees and a team willing to go the extra mile to put their clients … More first.
  • Avatar Jayde Morison ★★★★★ a year ago
    Acara Management manages the block of flats (in East Twickenham) where I own a flat. They have been great. Quick to respond to e-mails and reactive to any requests. They have been a pleasure to work with.
  • Avatar Nathanael Graham ★★★★★ a year ago
     Professionalism, Responsiveness
  • Avatar Steve Howard ★★★★★ a year ago
    Acara were a pleasure to deal with. They found us wonderful tenants and managed the process throughout the tenancy without any issues. I will now be transferring my other two properties to them to look after.
  • Avatar David Fountaine ★★★★★ a year ago
    The bespoke service we received from Acara was fantastic, they found us a great tenant and their hands on property management is something unique to the industry. Thank you David/Paul and team. Keep doing what you are doing!
  • Avatar rnyoung5 ★★★★★ a year ago
    Acara and Dave in particular were brilliant. They rented my property on better terms than a high street competitor could, and they now manage it for me so I can sip on my gin and juice. I'll be going back to these guys when my current … More tenants rollout.
  • Avatar Max Kenney ★★★★★ a year ago
     Professionalism, Quality, Responsiveness
  • Avatar John Gordon ★★★★★ a year ago
    Just had a serious emergency regarding a door which would not lock and, therefore, would have made going out impossible. Phoned Paul at Acara who said Elliot happened to be coming to the neighbourhood and could drop by. He turned out to … More be a genius who after persistent efforts to solve what had been a chronic problem figured it out. We are very grateful to Acara and to Elliot.
  • Avatar David Fountaine ★★★★★ a year ago
    The bespoke service we received from Acara was fantastic. They found us a great tenant and their hands on property management is something unique to the industry. Thank you David/Paul and team. Keep doing what you are doing!

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If you work in the property industry and are interested in what we do, please get in touch. The teams are growing and the group is growing!

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