WHY ARE WE HERE?
Acara Management was formed in 2013 because of the need for a higher quality of management service for landlords.
Many landlords use estate agents for management once their property is rented, but find the property does not receive the care and attention needed to maintain and improve it properly, and in turn keep the tenants or the landlord happy.
This is because management is hard work! Typically, estate agents won’t visit the property and instead do everything from their desks. This hugely restricts the quality of the service they can offer.
A desk-bound property manager often has to rely on somebody else to diagnose the problem. If this is a tenant, mistakes can easily occur. If it’s a contractor, that’s a call-out the landlord has had to pay for.
We diagnose problems ourselves as part of the service, allowing us to solve a problem cost effectively. If we can solve the problem ourselves and save the landlord a call out, we do. It does not always need a plumber to unblock a sink, a gas engineer to top up a boiler, or an electrician to reset a switch.